Privacy Policy
This privacy policy applies to your use of the www.debellecosmetix.com website, which is owned and operated by [DeBelle Lifestyle Pvt. Ltd.] We respect your privacy and your privacy and security are important to us. Please read this Privacy Policy carefully to understand how we will use and protect the personal information you provide us. We will not share your personal information with anyone except as described in this Privacy Policy. We do reserve the right to make changes to this Privacy Policy from time to time, so please check back periodically.
1. INFORMATION COLLECTED FROM YOU.
1.1 Website Visitor/User Data
a) We collect personal information which may include but is not limited to the your name, mailing address, phone number, email address, cookies, IP logs, and other information (collectively “Personal Information”), you provide that is required to process your order or respond to a request. When you place an order with us, we will also collect payment information which is necessary to fulfill your order. If you fill out a Contact Us form or email us, we will use that information to respond to your request.
Your Personal Information will not be distributed or shared with third parties unless it is to transact such business as you have contracted us to do, to comply with any legal processes and/or law enforcement requests, or in order to conduct any business as we, in our sole subjective discretion, deem reasonable.
We use web metrics services to track activity on the Website. We use this information to help us develop the Website, analyze patterns of usage, and to make the Website more useful. This information is not used for associating search terms or patterns of site navigation with individual users.
1.2 Access and Change to Personal Information.
Upon written request, DeBelle will use reasonable efforts to allow users to update or correct Personal Information previously submitted but only to the extent, such activities will not compromise privacy or security interests. Also, upon a user’s written request, DeBelle will functionally delete the user and his or her Personal Information from the database where such information is stored; however, it may be impossible to delete a user’s entry without some residual information being retained because of the nature in which backups of data are maintained.
1.3 Information You Provide To Us.
You will have the opportunity to provide us with Personal Information and Non-Personal Information which we will collect directly from you as follows (this is not an exhaustive list):
(a) For visitors via email hyperlink.
For visitors who provide photographs, stories, testimonials or other feedback about our products or our Website, or provide us with any other information via correspondence or otherwise directly via an email hyperlink on the Website, we collect your first and last name, email address and any Content included in the email. By submitting Content, you agree that DeBelle may use your Personal Information and such Content as permitted under this Privacy Policy, including reproducing the Content on the Website and in DeBelle’s marketing and advertising materials.
(b) For customers purchasing products.
If you make purchases at our online store, we will collect and maintain your name, email address, mailing address, telephone number, purchased product information, credit card number (or check or money order information if using such payment methods while ordering via mail), order tracking number, referring URL, IP address and a password.
If you purchase a gift certificate at our online store, we will also collect the name, email address, mailing address, and telephone number of the recipient. Before confirming your order, you will have the opportunity to review the order form and make changes and additions to the information it contains and these changes will automatically be kept for future use. If you cancel an order or do not complete an order, we may collect and use any email address or other information that you have entered as we would collect and use it if you had completed an order.
(c) For subscribers to our website.
If you sign up for information relating to the DeBelle Newsletter, we will collect and maintain your name, email address, mailing address, telephone number. If you cancel a subscription, we may collect and use any email address or other information that you have entered.
1.4 Information Collected Through Technology.
We or our third-party service providers may collect information from visitors to the Website regarding the referring URL, your IP address, which browser you used to come to the Website, information regarding your domain server, the country, state and telephone area code where your server is located, your type of computer, timestamp data and the pages of the Website that you viewed during your visit. Some of this information is gathered through the following technologies:
(a) Cookies - In order to improve your user experience, we may use cookies. “Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Generally, cookies work by assigning to your computer a unique number that has no meaning outside of the Website. Our cookies do not generally contain any personally identifying information. Most web browsers automatically accept cookies, but you can usually configure your browser to prevent this. Not accepting cookies may make certain features of the Website unavailable to you.
(b) IP Address - You can visit many areas of the Website anonymously without the need to become a registered user. Even in such cases, we may collect IP addresses automatically. An IP address is a number that is automatically assigned to your computer whenever you begin service with an Internet Service Provider. Each time you access the Website and each time you request one of our pages, our server logs your IP address. Standing alone, your IP address is not necessarily personally identifiable.
(c) Web Beacons - DeBelle may use a variety of other technical methods for tracking purposes, including web beacons. Web beacons are small pieces of data that are embedded in web pages and e-mails. We may use these technical methods in HTML e-mails that we send our users to determine whether they have opened those e-mails and/or clicked on links in those e-mails. The information from use of these technical methods may be collected in a form that is personally identifiable.
2. USE AND DISCLOSURE OF PERSONAL INFORMATION.
2.1 Use of Personal Information and Non Personal Information.
We use Personal Information and Non Personal Information in order to fulfill your orders, to communicate with you about your orders or other requests and to send you informational and promotional materials, including about upcoming DeBelle promotions and events.
In addition, we may use Personal Information and Non-Personal Information to learn more about our community and/or customers so we can improve our products, promotions and events. The following are some specific examples of how we may use the information that we collect from you. This list is not exhaustive and is published as a guide only:
(a) System Administration
We use your IP Address and other information discussed above in Section 1.4 for the purposes of system administration, to assist in diagnosing problems with our server, to monitor our system performance and the level of activity on the Website in general and about specific portions of our Website and how the traffic on our Website is apportioned and from where it may come, and to gather broad demographic information about our Website visitors and customers, so we can make it easier and more convenient for you to navigate and use the Website, and make our Website more useful and better targeted for you and our community in general.
(b) Personalisation.
We use Cookies and IP Addresses to provide features such as personalisation. We may also use cookies to assist us in delivering content specific to your interests, such as informing you of certain third party offerings.
(c) Notices to Recipients Regarding Orders or other Requests.
If you have made a purchase via the Website, we may use your Personal Information to send one or more emails regarding your order, including regarding customer service issues. We may also telephone you regarding fulfilment of your order.
(d) Newsletters & Promotional Emails; Opt-Out Option:
We may offer free electronic newsletters and promotional emails regarding upcoming products, promotions, events and/or services offered on the Website. We may use your Personal Information to send you newsletters and emails periodically listing current products, promotions, events and/or services, or other items available for purchase on our Website or from our marketing partners or sponsors.
However, you have the choice to opt-out of receiving such newsletters and promotional emails for products and/or services offered on the Website by sending an email to us at hello@debellecosmetix.com and/or following the instructions in our promotional email. Once we have processed your opt-out request, we will not send you promotional emails with respect to products and/or services offered by us through the Website unless you opt back into receiving such communications directly.
(e) Reproduction of Content.
If you submit Content to DeBelle, you agree that DeBelle may use your Personal Information and such Content as permitted under this Privacy Policy, including reproducing the Content on the Website and in DeBelle’s marketing and advertising materials.
(f) Contact Information:
If you contact us by telephone, email or letter, we may keep a record of your contact information, correspondence or comments. If you report a problem with the Website, we may collect this information in a file specific to you. In addition, if you provide us feedback through the Website, by email or by calling us, we may ask for your name and email address in order to send you a reply. You may contact us through any of the means provided at the end of this documentto request the removal of this information from our database, subject to section
2.2 Disclosure of Personal Information.
(a) General Rule.
Except as otherwise stated in this Privacy Policy, we do not sell, trade or rent your Personal Information collected on the Website to others. DeBelle may disclose your Personal Information to its related parties. Such related parties may use your Personal Information only to the extent permitted to be used by DeBelle pursuant to this Privacy Policy.
(b) Service Providers.
We may disclose your Personal Information to our third party service providers, including companies we retain to manage or host the Website, companies we retain to fulfill product purchases or to provide services to you on our behalf, and companies we retain as consultants to conduct research on our behalf.
These third parties may not use your Personal Information other than to provide the services requested by us. For example, we will release your credit card number to confirm payment and release your name and mailing address information to the mail or delivery service to deliver and track products that you ordered.
With respect to Non Personal Information, we also share website usage information we gather from visitors to the Website who have received a targeted promotional campaign with our third-party advertising service partners for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party service partners may note some of the pages you visit on the Website through the use of web beacons. In addition, we may provide aggregated statistics about our customers, sales, traffic patterns, and related Website information to third parties. We reserve the right to use or disclose Non Personal Information in any manner.
(c) External Site Links.
DeBelle may link to websites created and maintained by public and private organizations which may include or offer third party products or services. When you access a linked site you may be disclosing private information. It is your responsibility to keep such information private and confidential.
These third party sites have separate and independent privacy policies. DeBelle does not control or guarantee the accuracy, relevance, timeliness, or completeness of information contained on a linked website and does not have responsibility or liability for the content and activities of these linked sites. If you click a link to an outside website, such as Facebook or YouTube, you will leave the Website and are subject to the privacy and security policies of the owners/sponsors of the outside website. DeBelle cannot authorize the use of copyrighted materials contained in linked websites. Users must request such authorization from the sponsor of the linked website. DeBelle is not responsible for transmissions users receive from linked websites.
(d) Enforcement of Law and/or Terms of Use.
From time to time, we may be required by law enforcement or judicial authorities to provide Personal Information to the appropriate governmental authorities. We will disclose Personal Information upon receipt of a court order or subpoena or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our products or services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. Moreover, we may use or release account information and Personal Information when we believe that such release is reasonably necessary to enforce or apply our Terms of Use or to protect the rights, property and safety of our users, others and ourselves.
(e) Change in Control.
We may transfer your Personal Information to a successor in interest to DeBelle if DeBelle is acquired by or merged with another organization. In such event, DeBelle will use reasonable efforts to notify you (either by posting notice on the Website or by email to you at the last known email address) before information about you is transferred and becomes subject to a different privacy policy, provided however, in the event DeBelle fails to notify you, your Personal Information will still be transferred but subject to this Privacy Policy.
3. SAFEGUARDING YOUR PERSONAL INFORMATION.
3.1 Our Security Measures.
In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third-party banking institutions, process agents and distribution institutions. They receive the information they need to verify and authorize your credit card transactions and to ship your order.
When collecting credit card information for online purchases, we offer secured server transactions that encrypt your information in transit to prevent someone from intercepting it and misusing it. When you access your account information, the information is kept on a secure server. Furthermore, all of the customer data we collect is protected against unauthorized access by physical security means.
Although DeBelle uses reasonable efforts to safeguard the security of your Personal Information, transmissions made on or through the Internet are vulnerable to attack and cannot be guaranteed to be secure. In addition, submissions made via email are not protected by SSL technology and are vulnerable to interception during transmission.
You hereby acknowledge that DeBelle is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
3.2 Protecting Yourself.
You are solely responsible for safeguarding and maintaining the secrecy of your User ID, passwords and/or any account information in your possession or control. Please be careful and responsible whenever you are online. The Website contains links to third parties who may collect information directly from you.
Please note that data that is transported over an open network, such as the Internet or e-mail, may be accessible to anybody. We cannot guarantee the confidentiality of any communication or material transmitted via such open networks. When disclosing any personal information via an open network, you should remain mindful of the fact that it is potentially accessible to others, and consequently, can be collected and used by others without your consent.
Your data may be lost during transmission or may be accessed by unauthorized parties. We do not accept any liability for direct or indirect losses as regards the security of your Personal Information or data during its transfer via Internet. Please use other means of communication if you think this is necessary or prudent for security reasons.
For network security purposes and to ensure that our website remains available to all users, we employ commercial software programs to monitor network traffic and attempt to identify unauthorized attempts to upload or change information, or otherwise cause damage. All payment information is transmitted via Secure Socket Layer (SSL) technology, encrypted into our payment gateway, and accessible only by those authorized with special access rights to such systems who are required to keep the information confidential.
3.3 Social Media Sites and You
While DeBelle may link to or otherwise utilize social media sites (e.g. Facebook, Twitter, Pinterest, Instagram, etc.) in order to share information and engage with the public, we do not collect Personal Information through those sites without your consent. In addition, we also do not use Personal Information made available by the user to these third-party sites without the user’s consent.
4. GENERAL
4.1 Changes To Our Policy.
We may revise this Privacy Policy from time to time as we add new features or as laws change that may affect our services. When we make changes to our privacy policy, they are reflected on this page. Any revised Privacy Policy will apply both to information we already have about you at the time of the change, and any personal information created or received after the change takes effect. Please review this Privacy Policy often to review any changes that may affect your use of the Website. Your continued use of the Website once the revised Privacy Policy has been posted on the Website affirms your agreement to such changes.
4.2 Contact Us.
By using our site, you consent to our privacy policy. This privacy policy applies to information collected through our website and not to information collected offline. If you have any questions about this Privacy Policy, the practices of our Website, or your dealings with our Website, please contact us by sending a letter or email to: hello@debellecosmetix.com.
This policy was last modified on 18/06/2022